Apple Agrees Multimillion Dollar Settlement After iPhone Repair Technicians Post Customer’s Private Photos Online

Apple has paid a 21-year old millions of dollars in a settlement after photos and videos from their iPhone, sent in for repair, were uploaded to Facebook, leading to “severe emotional distress,” according to a new report from The Telegraph.


The incident occurred in 2016 at a repair facility run by Apple supplier Pegatron in California. The 21-year old college student sent her ‌iPhone‌ into the repair facility to be fixed after it had stopped working. Legal documents outline that while it was being fixed, technicians posted 10 photos of the Apple customer in “various stages of undress and a sex video.”

The exact amount Apple paid to the student was not disclosed; however, it is described as a “multimillion-dollar” settlement,” and that her lawyers specifically requested $5 million during negotiation talks. The lawyers threatened to sue Apple for invasion of privacy and “infliction of emotional distress.” They had reportedly warned the Cupertino tech giant that a lawsuit would give it negative PR, possibly leading the company to be more willing to pay the settlement.

Lawyers for the victim had threatened to sue for invasion of privacy and infliction of emotional distress, and had warned of the “negative media publicity” that would accompany a lawsuit. The settlement included a confidentiality provision that prevented her from discussing the case or revealing the size of the payout.

In a statement given to The Telegraph, Apple said that it takes customers’ privacy “extremely seriously,” and that it thoroughly investigated the “egregious violation.” Apple said it “took immediate action and have since continued to strength our vendor protocols.”

This article, “Apple Agrees Multimillion Dollar Settlement After iPhone Repair Technicians Post Customer’s Private Photos Online” first appeared on MacRumors.com

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