Apple addresses macOS Big Sur upgrade issues impacting 2013 and 2014 MacBook Pro models

Apple on Thursday published a support document detailing steps users should take if they encounter problems installing macOS Big Sur on certain MacBook Pro models.
According to reports earlier this week, some users are facing issues when installing Big Sur on their 13-inch MacBook Pro from late 2013 or mid 2014.Specifically, updates in some cases result in a permanent black screen or a screen bearing a circle with a line through it, a problem that does not resolve itself when restarting the machine in Safe Mode. Attempts to use Apple’s Internet Recovery tool have also been unsuccessful.

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